Effective Date: 10 September 2025
At Something Woo, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with us online, in person, or through our services.
1. Who We Are
Something Woo is a wellness practice based in London, UK. Our website address is: www.something-woo.com. If you have any questions about this policy, you can contact us at:
📧 hello@something-woo.com
2. What Personal Information We Collect
We may collect the following types of information when you use our website or services:
Your name and contact details (email, phone number)
Booking and appointment details
Payment information (processed via secure third-party providers)
Health or wellbeing information you voluntarily share before a session
Email preferences (if you subscribe to our newsletter)
Technical data such as IP address, browser type, and pages visited (for analytics purposes)
3. How We Use Your Information
We use your information to:
Schedule and deliver your booked sessions
Send booking confirmations and updates
Respond to enquiries or customer service requests
Share relevant news, updates, and offers (only if you’ve opted in)
Improve our website, offerings, and client experience
We will never sell or rent your information to third parties.
4. Marketing and Communications
If you opt in to receive our newsletter or special offers, we may occasionally email you with insights, events, and Woo goodness. You can unsubscribe anytime by clicking the link at the bottom of our emails.
5. How We Store Your Data
Your personal data is stored securely. We use trusted third-party platforms for bookings and newsletters, such as Calendly, Mailchimp, or similar services. These platforms comply with UK and EU data protection laws.
We retain your data only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.
6. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request corrections to your data
Request deletion of your data
Withdraw consent at any time (e.g. unsubscribe from emails)
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
To exercise any of these rights, email us at: hello@something-woo.com
7. Cookies & Analytics
Our website uses cookies to improve functionality and understand how visitors use the site. These may collect anonymised data such as pages visited or device type. You can disable cookies in your browser settings if you prefer not to share this information.
8. Third-Party Links
Our website may contain links to other websites (such as booking platforms or blog articles). We’re not responsible for their content or privacy practices—please check their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding your data, please reach out:
